Refund policy

We want you to find the right fit for your style. If your racing jacket doesn't fit as expected, we offer size exchanges in accordance with the policy below.

Please note: We offer size exchanges only. We do not accept change-of-mind returns or provide refunds simply because you no longer want an item. Your statutory consumer rights remain unaffected.

Size Exchange Eligibility

You may request an exchange for another size within 30 calendar days of receiving your jacket, provided that:

The jacket is unworn, undamaged, and in its original condition.
The jacket is free from stains, odours, pet hair, washing damage, or other signs of use.
All original tags, packaging, and included accessories are retained.
The requested replacement size is available.

Custom-printed or specially modified jackets may not be eligible for size exchanges where the item has been personalised, subject to applicable consumer rights.

How to Request a Size Exchange

To request a size exchange, please follow these steps:

Contact our support team: Send us an email with your order number, the size you originally ordered, and the size you would like instead.
Wait for confirmation: Our team will provide a return reference number and instructions before you send your jacket back.
Package your jacket: Securely package the unworn jacket with its original tags, packaging, and included accessories.
Ship your item: Use a tracked delivery service and follow the return instructions provided by our support team.
Receive your replacement: Once we receive and inspect your jacket, we will confirm whether it meets the exchange requirements and arrange the replacement size, subject to availability.

Please contact us before sending any item back to ensure your exchange can be processed correctly.

Exchange Shipping Costs

Customers are normally responsible for the shipping costs associated with a size exchange due to fit or personal preference.

If an item is faulty, damaged, incorrectly supplied, or otherwise covered by applicable consumer protection laws, the relevant remedies and shipping costs will be handled in accordance with your statutory rights.

Refunds and Returns

We do not offer change-of-mind returns or refunds for reasons such as choosing the wrong size, changing your mind, or deciding that the jacket is no longer wanted. Our standard policy is to offer size exchanges instead, subject to eligibility and availability.

However, this policy does not affect any statutory cancellation rights or remedies you may have under applicable consumer law. Where a refund is legally required, including in qualifying circumstances involving faulty, misdescribed, or incorrect goods, we will honour those rights.

Faulty, Damaged, or Incorrect Items

If your jacket arrives faulty, damaged, defective, or different from what you ordered, please contact our support team as soon as possible, ideally within 14 days of delivery.

Please provide your order number, a description of the issue, and clear photographs where appropriate.

We will assess the issue and arrange an appropriate remedy, which may include a repair, replacement, or refund, depending on the circumstances and your statutory consumer rights.

Contacting us within 14 days helps us resolve the issue promptly, but this timeframe does not limit any legal rights you may have.

Items Not Eligible for Standard Size Exchanges

An item may not qualify for a standard size exchange if:

It has been worn, washed, damaged, or altered after delivery.
It has stains, odours, pet hair, or other signs of use.
Original tags, packaging, or included accessories are missing.
The requested replacement size is unavailable.
It is personalised or specially modified and therefore excluded from change-of-mind exchanges, subject to applicable consumer rights.

Clearance or final-sale items may have additional exchange conditions displayed on their product pages. These conditions do not remove any statutory rights that apply.

Your Consumer Rights

Nothing in this policy limits your rights under applicable consumer protection laws. UK customers may have statutory cancellation rights for qualifying online purchases and legal remedies for faulty, misdescribed, or incorrectly supplied goods.

Where statutory rights provide a remedy that differs from this policy, the applicable legal requirements will take precedence.